NDIS and aged care cleaning
Respectful home cleaning that supports independence and wellbeing. We provide reliable, respectful cleaning for NDIS participants and older people living at home. Every service is shaped around the person's needs, routines and preferences, with a familiar team that respects their home, privacy and dignity.
Who we work with
- Self-managed NDIS participants
- Plan-managed NDIS participants
- Older people living at home
- Families and carers arranging support
- Support coordinators and plan managers
- Disability and aged care organisations
What's included
- General house cleaning, including vacuuming and mopping
- Kitchen cleaning and sanitising
- Bathroom and toilet cleaning
- Dusting and wiping of surfaces
- Bed making and linen changes
- Rubbish removal
- Light home organisation
- Laundry support: washing, drying and folding (optional)
Visible, accountable cleaning
Our cleaners clock in and out of every job in Filo Care, our own job management app. You can get photos and a job report after each clean, so you always know the work was done.
Why participants and families choose Filo Cleano
A consistent, trusted team
The same cleaners visit regularly, which builds familiarity, comfort and trust.
Support that fits the person
We take time to learn each person's routines, preferences and level of support, and adjust as needs change.
Dignity and privacy first
Our team works with patience and care, and respects personal space at all times.
Clear communication
Simple, open communication with participants, families, carers and support coordinators.
Flexible scheduling
Visits arranged around appointments, routines and daily activities.
NDIS aligned pricing
Our rates sit within the current NDIS price limits for house cleaning and household activities, with clear invoices for plan managers.
What our clients say
“Filo Cleano has made a big difference in my day-to-day life. The team is respectful, consistent, and always takes the time to understand how I like things done.”
“We've had a great experience with Filo Cleano. They are reliable, easy to communicate with, and provide a service that genuinely supports our family member's independence.”
Our team
Filo Cleano has more than 35 staff, all employed directly under the Cleaning Services Award. Each one is police checked, inducted into our workplace standards and trained to the same specification, so you get the same result whoever is rostered. Nobody is sourced from a gig platform, and nobody is subcontracted.
Equipment and products
We arrive fully equipped with commercial-grade vacuums, mops, microfibre cloths and professional cleaning products, so there's nothing for you to buy or store. Our products are pH-neutral and low-irritant, and we keep a Safety Data Sheet for every one.
Credentials and compliance
- $20 million public liability insuranceHeld by Filo Cleano Services Pty Ltd. Certificates of currency available on request.
- Workers compensationEvery employee is covered through ReturnToWorkSA.
- Cleaning Services Award 2020 (MA000022)All cleaners are employed under the Award. No subcontractors.
- Police checked teamEvery team member holds a current police check.
- WHS policyIn line with the Work Health and Safety Act 2012 (SA).
- Chemical handling policySafety Data Sheets kept for every product we use.
- Risk management frameworkConsistent with ISO 31000.
- Modern Slavery Act 2018 (Cth)Our employment model is built to meet its principles.
A local social enterprise
Filo Cleano was founded by Mirra Bengua, a Filipino migrant, and Jacob Habner, a South Australian local. We started it to open the door to stable, fairly paid work, the step that matters most for people building a new life here.
Our work is guided by three Filipino values: kapwa (shared identity and respect), pakikisama (working well together) and bayanihan (working together for the common good). They shape how we hire, how we train and how we look after clients and our team.
Every dollar you spend with us goes into Award wages and training for people contributing to South Australia. Our social mission is part of our company structure, and we report on our social and community outcomes every year.
You deal with the owners
When you work with Filo Cleano you deal directly with the owners, Mirra and Jacob. No call centre and no scheduler you've never met. If something needs attention, you know exactly who to call, and we'll get back to you the same day.
Getting started
Tell us about your site
Email, call or use our online form. Let us know the type and size of the space, how often you need us and anything specific.
We visit and confirm the scope
Our management team is happy to meet you on site, walk through the space and make sure we understand what you need.
Get a clear, fixed quote
You'll have a written quote, usually within one business day, with the scope set out so there are no surprises.
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Hackney SA 5069
Hackney SA 5069
Text 0423 243 537
Mon to Fri 8:00 am to 7:00 pm, Sat 10:00 am to 7:00 pm
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