Airbnb and short stay turnover cleaning
Guest-ready. Every time. We handle the full turnover between guests for Airbnb, Stayz and short stay properties across Adelaide: cleaning, presentation, linen and a final check, so your property is ready before the next check-in. We work to your check-out and check-in window, including early mornings and weekends.
Who we work with
- Airbnb and Stayz hosts
- Short stay property managers
- Serviced apartments
- Holiday homes
- Hosts with multiple properties
What's included
- Vacuuming and mopping all floors
- Kitchen surfaces and appliance exteriors cleaned
- Bathrooms cleaned and sanitised
- Dusting of furniture and surfaces
- Beds made with fresh linen
- Linen washed (yours or ours)
- Used towels replaced (when provided)
- Bins emptied and relined
- Property presentation checked for guest readiness
- Final inspection before we leave
Visible, accountable cleaning
Our cleaners clock in and out of every job in Filo Care, our own job management app. You can get photos and a job report after each clean, so you always know the work was done.
Why short stay hosts choose Filo Cleano
A report after every clean
Photos and a written report after each turnover. If something needs your attention, such as a breakage, low supplies or maintenance, we tell you before your guest arrives.
A checklist for your property
We build a checklist for your layout and your standards, not a generic template, and follow it every visit.
Same-day turnovers
Turnovers between a same-day check-out and check-in are included at the standard rate. We plan around your calendar.
Supplies top-up
We can restock guest supplies such as toiletries, tea, coffee and paper products, with an inventory count each visit.
Linen service
Use your own linen or ours. We can wash it or supply fresh sets.
The same reliable team
Employed, inducted and accountable to us, so you get consistent quality, not a different face every visit.
What our clients say
“I'd been through five different cleaners in six months. No-shows, inconsistent cleans, a guest complaint that cost me a five-star review. A friend recommended Filo Cleano and the difference was immediate. Same team, same standard, every single time. I wish I'd found them sooner.”
“You can tell Mirra actually cares. She remembered details about my property I'd only mentioned once, followed up after the first clean to make sure I was happy, and when I had a difficult guest leave a mess she handled it without me having to explain anything twice. She just gets it.”
“The photos and report after each clean are really helpful when we can't get to the property ourselves. It's reassuring to see everything ready for the next guests, and the team has been easy to communicate with.”
“Very happy with the service. The team was reliable, thorough, and easy to deal with. My home was left spotless every time.”
Our team
Filo Cleano has more than 35 staff, all employed directly under the Cleaning Services Award. Each one is police checked, inducted into our workplace standards and trained to the same specification, so you get the same result whoever is rostered. Nobody is sourced from a gig platform, and nobody is subcontracted.
Equipment and products
We arrive fully equipped with commercial-grade vacuums, mops, microfibre cloths and professional cleaning products, so there's nothing for you to buy or store. Our products are pH-neutral and low-irritant, and we keep a Safety Data Sheet for every one.
Credentials and compliance
- $20 million public liability insuranceHeld by Filo Cleano Services Pty Ltd. Certificates of currency available on request.
- Workers compensationEvery employee is covered through ReturnToWorkSA.
- Cleaning Services Award 2020 (MA000022)All cleaners are employed under the Award. No subcontractors.
- Police checked teamEvery team member holds a current police check.
- WHS policyIn line with the Work Health and Safety Act 2012 (SA).
- Chemical handling policySafety Data Sheets kept for every product we use.
- Risk management frameworkConsistent with ISO 31000.
- Modern Slavery Act 2018 (Cth)Our employment model is built to meet its principles.
A local social enterprise
Filo Cleano was founded by Mirra Bengua, a Filipino migrant, and Jacob Habner, a South Australian local. We started it to open the door to stable, fairly paid work, the step that matters most for people building a new life here.
Our work is guided by three Filipino values: kapwa (shared identity and respect), pakikisama (working well together) and bayanihan (working together for the common good). They shape how we hire, how we train and how we look after clients and our team.
Every dollar you spend with us goes into Award wages and training for people contributing to South Australia. Our social mission is part of our company structure, and we report on our social and community outcomes every year.
You deal with the owners
When you work with Filo Cleano you deal directly with the owners, Mirra and Jacob. No call centre and no scheduler you've never met. If something needs attention, you know exactly who to call, and we'll get back to you the same day.
Getting started
Tell us about your site
Email, call or use our online form. Let us know the type and size of the space, how often you need us and anything specific.
We visit and confirm the scope
Our management team is happy to meet you on site, walk through the space and make sure we understand what you need.
Get a clear, fixed quote
You'll have a written quote, usually within one business day, with the scope set out so there are no surprises.
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Hackney SA 5069
Hackney SA 5069
Text 0423 243 537
Mon to Fri 8:00 am to 7:00 pm, Sat 10:00 am to 7:00 pm
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