Key holding, access and guest check-in for short stays in Adelaide

We look after the keys, sort out access and can welcome your guests in person, so you don't have to be there.

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Keys and guest check-in

What's included

  • Key holding by our team, with a record of who has each key
  • Lockbox and smart lock code changes between guests
  • Access for cleaners, trades and inspections
  • Meet and greet: we welcome guests and show them around
  • Late check-in help and lock-out support during our hours
  • Spare key sets for cleaners and maintenance

Every home and business is different. Tell us what matters most and we'll tailor the clean to suit.

Why Filo Cleano

  • A trained, friendly team that knows your site
  • Police checked and screened cleaners
  • WorkCover insured team
  • $20 million public liability insurance
  • Photos and a job report after every clean
  • A certified social enterprise, Filipino-led and Adelaide based
  • Office and depot in Hackney, close to the city

Questions about keys and guest check-in

Where are the keys kept?

Securely with our team, recorded against your property in Filo Care so we always know who has them.

Can you welcome guests in person?

Yes. We can meet guests at the property, hand over keys and show them how everything works. Let us know the arrival time.

Do you change lockbox codes?

Yes. We can change lockbox or smart lock codes between guests and update you.

Can you let in tradespeople?

Yes. We'll meet trades at the property and lock up after them.

Book keys and guest check-in

Send a few details and we'll email your quote, usually within one business day.

Other services

Get your free quote

For keys and guest check-in. Tell us a little about the place and we'll email your quote, usually within one business day.

No obligation. We only use your details to prepare your quote. Privacy

Request a quoteCall

Book a meeting

Meet our team at our office at Unit 1, Level 2, 19 North Terrace, Hackney. Pick a day and time that suits you and we'll confirm by email.

Meetings are held Monday to Friday. Free street parking may be limited, so allow a few extra minutes.