How do you get 5-star cleanliness reviews on Airbnb?
The short answer
Five-star cleanliness comes from consistency: the same checklist after every guest, fresh hotel-style linen, spotless bathrooms and kitchens, no hair anywhere, restocked supplies and a photo check before the next guest arrives. Guests notice the small things first, such as hair, crumbs in drawers and smudged glass.
What guests notice first
- Hair in the bathroom, on pillows or on the floor
- Crumbs in the toaster, drawers or under cushions
- Smudged mirrors, glass and stainless steel
- Stained or crumpled linen and towels
- Bins not emptied, or a smell in the fridge
A turnover routine that works
- Strip and replace all linen and towels every stay
- Clean bathrooms and the kitchen to the same checklist each time
- Vacuum and mop every floor, including under beds
- Restock toiletries, tea, coffee and basics
- Report damage, missing or left-behind items with photos
- A final walk-through with photos before check-in
Small touches that lift reviews
- Beds made the same way every time
- A tidy, clear welcome area
- A short check-in guide that's easy to follow
Get a free quote
Tell us about your place and we'll send a clear quote, usually within one business day.
Questions people ask
Do you supply linen?
We can wash and supply linen, or launder yours. Ask us about linen for your property.
Can you work around same-day check-ins?
Yes. Turnovers are scheduled between check-out and check-in, including same-day changeovers.
Do you send photos?
Yes. You get photos and notes after each clean in the Filo Care app.